The job of Customer Care Center Representative in the Service Department at Wilsonville Toyota is all about HELP!
The Customer Care Center (C3) is an important part of our Service business. Our C3 Service Reps are there to let people know that WE CAN HELP with any problems they're having with their vehicle.
C3 Service Representatives must be excellent communicators. These days, we have to be ready to adapt to customers' ever-changing communication tools: Email, internet chat, texting and simple phone calls. The vast majority of our C3 Reps' time is spent on the phone, delivering world class customer service. The primary goal of the Service C3 is to set service appointments while making sure customer needs are communicated to the Service team.
This is a fast-paced job because Wilsonville Toyota services a lot of vehicles: As many as a hundred or more every single day. But if you enjoy the challenge of setting, achieving, and exceeding goals, all while meeting many new customers on the phone every day, this might be the great new job you've been looking for.
In exchange for your hard work, Wilsonville Toyota offers a great compensation plan and full suite of benefits. These benefits include vacation time, affordable medical insurance, consecutive days off and ALL the training you can handle.
Be a great performer AND part of a fantastic team
As a team, we are accustomed to excellence. We've earned the prestigious Toyota's President's Award 7 times. For the most recent edition of this coveted award, presented in 2015, we were the only Metro Portland area dealership to receive it.
Customers also say that they like how we do business. We encourage you to check out our reviews on DealerRater, Google, and Yelp. In fact, we have won DealerRater's Oregon Toyota Dealer of the Year for 2016 and 4 of the 5 prior years.
There's no better place to buy or service a car and it's our people that make all the difference. But we can always get better. We really believe that. It's all about our people and we're looking for high performers just like you.
Please use the form on the right to reach out to us.
Now is your chance to brag! Tell us a little about you and the things that would make you a good fit for our team. Also, feel free to scroll down and learn more about what makes Wilsonville Toyota's No Bull process the best way to buy a new or used vehicle in the Metro Portland area.
Wilsonville Toyota-Scion is owner operated and is an Equal Opportunity Employer. Background and drug screening are part of our employment process.