Addressing COVID-19 Customer Concerns at Wilsonville Toyota

*MASK UPDATE 3/11/2022

“Governor Kate Brown announced on February 28, 2022, in concert with the governors of California and Washington, that indoor mask requirements will be lifted at 11:59 p.m. on March 11, 2022.” Read more about this official announcement from the OHA, Here.

We urge customers to use their own best judgment in regards to mask wearing, but masks are no longer a requirement for entry into this establishment.

We very much appreciate the opportunity to be your Dealership and/or Service Center of choice. Your safety & well-being are our top priority. In response to growing concerns around the spread of the novel coronavirus (COVID-19), we have taken steps to help protect our team & our guests alike.

SANITIZATION: Our Janitorial staff will be deep cleaning the dealership daily to fully disinfect our store. Our team has been instructed to routinely sanitize high touch surface areas throughout the day which includes common areas and other high traffic parts of the dealership.

GREETINGS: While it is typically our policy to greet every customer with a warm handshake & a smile, we’ve advised our team to suspend any physical contact with guests including a handshake. All employees will be wearing masks while customers are in the dealership, as well as guides marked on floor to aid in distancing.

GUEST VEHICLES: We will use gloves along with seat covers & floor mats to minimize contact with your vehicle. These will be removed before the vehicle is returned. Every vehicle will be wiped down with disinfectant products after each customer or employee interaction.

LOANER VEHICLES: These vehicles will be properly cleaned & sanitized between uses.

We are grateful that you have chosen to place your trust in Wilsonville Toyota. We are monitoring this situation & as it evolves, we will update you with any changes in this policy.

Contact us by email, chat or phone and we can help with any of the following:

• Video walk around of any inventory
• Pricing and payment info
• Evaluate your trade-in
• Deliver a car locally for an overnight test drive
• Schedule a one-on-one VIP visit
• Arrange for paperwork signing and vehicle delivery at your home or work (local-area guests)

We encourage you to call us with any questions or concerns you may have at (503)-582-9040.
Thank you for your support and loyalty. We look forward to serving you!