Customer Testimonials
The best experience ever. Truly Exceptional Service .
The service received was Excellent!!! I was traveling on an 8 hr. trip and in the middle of my travels, my CHECK light turns on!!! I’m like, oh no! Now what!? Immediately I exit I5, alone, a young lady not very good at mechanics... not to say I’m not into it at all, is stuck in the middle of nowhere. I googled a Toyota service place, and just 5 minutes away from where I was there was one! Thank God! Immediately I drop by asking for mechanical help... I just wanted to know what that light meant...!??Could I get home, or should I have my car fixed! I also was super afraid that I would be charge big amounts of money just to say that they where not sure what it was... or maybe not be honest with me since I’m a “ignorant” lady in this matters...? Immediately they looked at my car and sadly it was a bigger issue that needed further diagnosis.... I was super hungry and tired. There was a wonderful lobby with friendly people and good snacks where I stayed as I waited for my answer...I came without an appointment but they made sure to take me in the following couple hours. I did have a dangerous condition that needed repair before continuing... I had to spend the night in the area... it was my most adventurous and expensive road trip... but my Service Consultant Royce was AMAZING!!! He really made me feel taken care of, safe and in good hands! He made sure to explain the diagnosis, help me find a good place to stay for the night, and even explained and showed me the issues with my car. He went the extra mile, was super friendly and caring. I found a great motel 6 in the area that had all the comfort, cleanliness and a good price for what I needed. The shuttle service at Toyota was also wonderful! Even thought it was horrible to have this delay and a broken car in the middle of nowhere... the staff at Wilsonville Toyota, their great service and honest reports, made the world of a difference! My car was given back to me ready to go and even washed!!! Thank you for all you did to help me! I know where to go to if I’m in the area again!
I had an awesome experience buying a brand new car! They worked to get me the best financing option. Will definitely be back to get my next Toyota!
I had a very good experience having the airbags serviced for the recall on my Toyota Corolla. Kelly was very professional and helpful and had me out an hour earlier than they thought
Everyone was very helpful and friendly and worked hard to get me a great deal on my new vehicle. I would highly recommend Wilsonville Toyota to anyone. I’ve always heard they have a great reputation and I can see why.
+ Easy to schedule appointment. Car was ready as committed.- Passanger seat was left fully reclined. Had to walk around and put it back into upright position. Not a big deal, but wouldn’t have been a big deal for the tech who reclined it either.
Steven Bailey is a true professional in the auto business. I have only dealt with one other professional like Steven and that was Vic Alfonso, the owner of Alfonso Cadillac in Portland Oregon. If you ever want to buy a car from Wilsonville Toyota, ask for Steven Bailey. He will give you the best car buying experience you've ever experienced in your life! Sincerely and Respectfully, David Rushton
Elliot was phenomenal, beyond helpful. Made the long process of buying a truck a breeze and an absolute pleasure. Could not recommend Elliot at Wilsonville Toyota enough. Plus he knew where the best tacos in town were at. Handled all of our paperwork while we had a delicious lunch. What more could you ask for?
Decided I had enough of the local Toyota dealers service department and try Wilsonville. Called ahead for an appointment and was told to expect service to take 2-3 hours. Upon arriving for service the rep said it would take about 1 1/2 hours. I was out the door in 45 minutes. No more dealer P in the future where I could plan on losing a half day on what should not be more than 1 hour.
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